Privacy Policy
Effective Date: 2025/01/02
At SnapSnag, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile applications, and services (collectively, the “Services”).
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register for an account, we collect personal details such as:
- Name
- Email address
- Job title
- Company (optional)
b. Usage Information
We collect data about your interaction with SnapSnag, including:
- Projects and defects you log
- Files and photos you upload
- Device and browser type
- IP address and location data
c. Cookies & Analytics
We use cookies and third-party analytics tools (like Google Analytics) to improve your experience and measure platform usage.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Personalize your experience
- Improve product functionality
- Communicate updates and support
- Ensure security and compliance
We do not sell or share your personal data with third parties for marketing purposes.
3. How We Share Information
We may share information with:
- Service providers for hosting, analytics, and communication
- Collaborators on your projects (when invited by you)
- Law enforcement if required by law
4. Data Security
We implement technical and organizational safeguards to protect your data. While no system is 100% secure, we strive to protect your information from unauthorized access or disclosure.
5. Your Choices
You can:
- Access and update your personal information
- Delete your account at any time
- Opt-out of non-essential communications
6. Children’s Privacy
SnapSnag is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via the app or email.
8. Contact Us
If you have questions or concerns about this policy, contact us at:
contact@claclfiy.io
